After many successful years in business, the staff at Wolf Lakes Park has learned quite a bit about what our customers want and expect. Needless to say, this has provided an invaluable education for our staff. We've learned to anticipate our customer's needs - quite often before they're realized.
With this in mind, we have put together our most Frequently Asked Questions (FAQ) for your review.
We hope this helps you with any questions or concerns that you might have. If any of your questions are not answered, please feel free to contact us by telephone or email!
Q. Where are you located?
A. We are located at 11646 E. Ashlan Ave., 7 miles east of Clovis Avenue between McCall and Academy. [directions]
Q. How many people can your facility accommodate?
A. Each area can hold from 100 to 500+ guests, depending on the type of function being held.
Q. Do you have adequate parking?
A. Yes. Our parking lot is large enough for up to 1,000 guests. It is well lit and handicap accessible. For large events we provide parking attendants.
Q. Are your facilities handicapped accessible?
A. Yes. All sidewalks, restrooms and parking areas are accessible to the handicapped.
Q. Do I need an appointment to tour the facility?
A. Yes. Please call our office at (559) 292-4063 to schedule your appointment.
Q. How do we reserve a date for our event?
A. We require a signed contract and a deposit. The contract can either be mailed to you or you can make an appointment to come in and sign the contract.
Q. Do you rent your facilities for ceremonies only?
A. No. Our package includes the ceremony and reception or reception only.
Q. Can there be more than one event being held at the same time, at the park?
A. Yes. Quite often there will be two functions being held at the same time. The park was designed to easily accommodate two groups without any disruption or interference to the other event.
Q. What if I reserve a date and then have to cancel? Do I get my deposit back?
A. If you cancel at least six months in advance, half of your deposit is refundable. If your cancellation is made less than six months in advance, your deposit is non-refundable.
Q. What happens if it rains on the day of my wedding?
A. We would automatically go to 'Plan B'. Your ceremony would be held in the reception pavilion instead of at the ceremony site.
Q. Do you allow alcohol?
A. Yes. However, alcohol is not included in the package price. A number of options are available if you choose to have alcohol at your function. Our license only allows us to serve beer, wine and champagne - hard alcohol is not allowed on the premises.
Q. Is gratuity included in the price?
A. No. We do not 'charge' a gratuity due to the simple fact that we would have to add sales tax to it. The gratuity is up to each individual party.